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Our Accessibility Statement
We aim to extend genuine hospitality to all of our guests and visitors.
Our goal is to make it as effortless as possible for everyone — including people with hearing loss, vision loss, or any other disability — to access information about our hotel and to book a stay.
If you encounter problems while learning about our hotel or booking a stay, we encourage you to contact us by telephone or email. Our helpful staff will be delighted to assist you.
InterContinental Boston
ADA Compliance Information
The following areas are accessible:
- Public entrance
- Route from the hotel’s public entrance to the registration area
- Route from the hotel’s public entrance to the accessible guestrooms
- Route from the hotel’s public entrance to all areas where food and beverages are sold
- Route from the hotel’s public entrance to the meeting rooms
- Route from the hotel’s public entrance to the fitness center and pool
- Registration desk
- Concierge desk
Additional Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:
- Roll-in shower with grab bars, or tub with shower seat and grab bars
- Lowered light switches and thermostats, and ironer
- Lowered toilets with grab bars
- Lowered Curtain Rods (these are longer and with special handles)
- Accessible vanity
- Accessible route to all parts of the room
- Rod lower in closet (also has a higher rod)
- Lowered Iron
- Accessible Desk
- Lowered peephole on door (also has a higher peephole)
- Braille Signage in room entrances (Room Numbers)